It feels as if the whole world is ready for 2020 to come to an end. After the year we have all been through, the opportunity to have a fresh start in our personal and professional lives is certainly welcome.
For 2021, many businesses are going to have to change the way they do business and make decisions about how they spend their money. When it comes to changing vendors, suppliers or service contracts, we know that it can be quite an undertaking.
Colonial Commercial Cleaning has provided superior janitorial services to businesses in the Washington D.C. region for more than a decade. In that time, our commitment to health, safety and quality has prepared Colonial to provide quality cleaning services to its customers during this challenging time.
Our years of experience has also allowed us to create a seamless onboarding process for you and your facility that includes all best practices and requirements from the Centers for Disease Control (CDC).
Today, we’d like to share a few of the processes and protocols we’ve put in place to onboard you as a client and alleviate any anxiety you may have about changing the cleaning company for your unique facility.
It All Starts With a Professional Proposal
When you get a free commercial cleaning quote from us, you will notice that our proposal process is incredibly detailed. We listen to you and believe in incorporating all of your wants and needs into the written proposal.
With each Colonial Commercial Cleaning proposal, every aspect is designed for completely transparency. We believe that with transparent pricing, everyone involved is on the same page, which alleviates any misunderstandings as far as pricing is concerned. Once Colonial quotes you a price, there are no hidden or unexplained fees that will pop up without you knowing. If there are ever any changes in your service needs, those will be clearly identified, itemized and amended to the proposal.
Our proposal also includes our Quality Assurance Guidelines which detail the expectations of our staff for every element of your facility from stairwells and doorways to floor mats and ceiling vents, as applicable. We also provide proof of insurance and other relevant business documentation as required.
You’ll also receive references from our current clients so that you can hear firsthand what it is like to have a company like Colonial taking care of all your cleaning needs.
We Have a Seamless Transition Plan
After the proposal is accepted, Colonial Commercial Cleaning implements its proven strategy for getting new facilities up and running in a timely manner. Depending on the size of the facility, a seamless transition typically takes 7 to 21 business days.
Here are the main elements involved in our implementation strategy:
1) Facility Walk Throughs: The management team will take the time to do a thorough walkthrough to identify any unique configurations of the grounds that could impact the service the client would receive. After that, management will create a detailed plan for the cleaning team to ensure everything is accounted for appropriately.
2) Equipment Analysis: We understand the importance of having the right equipment for each facilities’ needs. That is why our management team will evaluate the facility to determine the type(s) of equipment required to effectively complete the daily cleaning tasks.
3) Employee Evaluations: We strive to maintain high standards with the service provided by our employees. As a result, the management team will meet with and screen any current cleaning staff and solicit client input with regards to retaining any favorable employees.
4) Execution Plan: The final step in the process involves the Colonial team delivering the exact and detailed transition plan with full timeline that will cause as little disruption as possible.
Let’s Get Started
Colonial has been providing janitorial services to businesses in Northern Virginia, Washington D.C. and Maryland since 2010. This rich experience has allowed us to fully understand and appreciate the commitment needed to service facilities of all types.
Our proven track record, quality services, financial stability, management depth and ability to comply with regulatory and insurance requirements make us a trusted choice. We understand the importance of keeping your facility clean and sanitary. We work hard to ensure you never have to deal with complaints about the conditions of your building or worry about whether bathrooms and kitchens are kept clean.
We also closely follow all recommendations by the CDC when it comes to products and protocols. You can confidently tell your employees, clients and visitors to your facility that your cleaning company is doing everything to keep everyone as safe as possible.
So, let’s get started with a conversation today. We can quickly schedule a time that is convenient for you and provide a professional proposal.
Please call us at (703) 257-7730 or complete the form on this page to get started today.